Shipping Information

We are now offering FREE shipping for deliveries around New Zealand!

Will my parcel arrive in time for Christmas?

Below are the postage deadlines if you want your parcel to arrive in time for Christmas.

Australia - 3rd December
South Pacific, East Asia, North America, UK & Europe - 26th November
Rest of the World - 23rd November

How long after ordering will it take for my purchases to be delivered?

We aim to pack and post your order within 3-5 days of payment. We use NZ Post Air International. NZ Post advise target delivery time as 3 - 10 working days.

Are my purchases insured?

Your purchases up to the value of $500 are insured. Purchases over the value of $500 require additional insurance of $5.

How does your currency converter work?

More information on how our currency converter works can be found here.

Will there be any other charges apart from purchasing & postage?

If any customs or duties are applied by the destination country then these are to be paid by the recipient of the package. If in doubt please check with your custom and duties department.